Yes, all our products come with our Koala Warranty regardless whether you purchased your product on sale or at full price. The Koala Warranty begins on the date that you receive your product and continues for:
10 years for our mattresses Download 10-Year Koala Warranty PDF
5 years for our furniture Download 5-Year Koala Warranty PDF
1 year for our bedding products Download 1-Year Koala Warranty PDF
The benefits provided under the Koala Warranty are in addition to your rights under the Australian Consumer Law. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.