Can I refund my gift card? 02 June 2023 00:32 Updated No, sorry. All e-Gift Card purchases are final and can only be used to purchase Koala products. We're sure you'll find something perfect for you - just browse out website here! Related articles I received a text notifying me of a delay. What happens now? What if I have money leftover on my e-gift card? Do e-Gift Cards Expire? What if my gift card doesn’t cover the full cost of what I want? Can I send an e-Gift Card to someone living outside of Australia?