Koala recommends unboxing your new mattress within a few days of receiving it. This will ensure integrity in the foam resilience so it delivers a not-too-soft, not-too-hard but just right firmness.
Don't stress too much if you can't get it unboxed within the first few days but we'd absolutely recommend removing it from the box within one month of receiving your new mattress.
If you are worried about your Koala mattress being delivered to you before you need it, you can get in touch with our wonderful Customer Service team by submitting a request. From here, they can arrange delivery for you at a later date!