Returns & Warranties

Returns

• How do I return something?
• What is Koala's return policy?
• In what condition do you accept returns?
• How do I return my pillow or linen?
• What do you do with returned products?
• How long will it take to receive my refund?

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Warranty

• How do I make a warranty claim?
• I bought my koala product from my friend. Is it still covered by warranty?